For Residents

Resident Rights & Responsibilities

Parkhill Housing Group is committed to providing a safe, respectful, and structured environment for every resident. Understanding your rights and responsibilities helps ensure a positive experience for everyone in the community.

Resident Rights

Your Rights as a Resident

Every resident at Parkhill Housing Group is entitled to the following rights.

Safe & Habitable Housing

You have the right to a clean, safe, and well-maintained living space with functioning utilities.

Privacy & Dignity

You have the right to be treated with respect and dignity by staff and fellow residents at all times.

Non-Discrimination

You will not be discriminated against based on race, color, religion, sex, national origin, disability, or any other protected class.

Grievance Process

You have the right to raise concerns or file a grievance without fear of retaliation. All complaints are taken seriously and addressed promptly.

Personal Belongings

You have the right to keep personal belongings in your room. Staff will not enter your room without notice except in emergencies.

Case Manager Access

You have the right to communicate with your case manager and outside support services at any time.

House Rules

Resident Responsibilities

Living in a structured community requires shared commitment. All residents are expected to uphold the following.

Daily Living

  • Keep your room and shared spaces clean and orderly at all times
  • Dispose of trash properly and follow the household cleaning schedule
  • Respect quiet hours (10:00 PM – 7:00 AM on weekdays; 11:00 PM – 8:00 AM on weekends)
  • No smoking inside the property — designated outdoor areas only

Community Standards

  • Treat all residents and staff with respect — no harassment, threats, or intimidation
  • No illegal drugs, alcohol, or weapons on the premises at any time
  • No unauthorized guests overnight — all visitors must be approved in advance
  • No loud music, disruptive behavior, or disturbances that affect other residents

Program Participation

  • Attend scheduled house meetings and check-ins with staff
  • Actively work toward your housing stability goals with your case manager
  • Notify staff of any changes to your income, benefits, or housing plan
  • Comply with all terms of your lease and resident agreement

Financial

  • Pay rent on time each week or month per your lease agreement
  • Report any changes to your funding source or benefits immediately
  • Do not sublease your room or allow others to use your space without authorization

Before You Move In

Move-In Requirements

The following items are required before or at the time of move-in.

🪪

Government-Issued Photo ID

Driver's license, state ID, or passport

📄

Social Security Card or Proof of SSN

Original card or official documentation

💵

Proof of Income or Benefits

SSI/SSDI award letter, pay stub, or GA approval

📋

Funding Authorization (if applicable)

Agency voucher or authorization letter

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First Month's Rent or Deposit

Per your lease and funding arrangement

Lease & Agreement

Resident Agreement Overview

All residents sign a Resident Agreement at move-in. Key terms include:

1

Lease term and rent amount are clearly stated and agreed upon at signing

2

30-day written notice is required before vacating (unless otherwise arranged)

3

Violations of house rules may result in a written warning, probationary status, or lease termination depending on severity

4

Residents have the right to appeal any disciplinary action through the grievance process

5

Parkhill Housing Group reserves the right to inspect rooms with 24-hour notice for health and safety purposes

6

Emergency inspections may occur without notice if there is an immediate safety concern

Questions About Your Residency?

Our staff is here to help. Reach out by phone or email and we will get back to you promptly.